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How We Measure Up

At North Pointe Surgery Center, we value your opinions and suggestions. Providing our registration staff with your email address allows you access to our Patient Satisfaction Survey (PSS). The following are results from this survey. These figures challenge our center to meet national standards and those set before us by our patients.

North Pointe Surgery Center ranks ABOVE the national average:

  • Icons 96% of our patients this quarter would recommend our facility – that’s 1% higher than the national average.
  • IconsPatients can feel at ease with the cleanliness of our facility (94.2%), which ranks higher than the national average of 92.4%.
  • IconsWe are confident in our nursing staff and so are our patients. The knowledge and the competency of our nurses is ranked 95.7%, which is higher than the national average of 95.4%.
  • Icons95% worth of plenty of parking! We rank above the national average of 94%.

*These results were obtained using EdgePerception Quarterly Performance Analysis through Voyance

Rights Your Rights As Our Patient Register With One Medical Passport Pay Your Bill Online Questions About Your Bill How We Measure Up Joint Commission Gold Seal of Approval